Thank you for voting! The Basement Doctor wins in three categories for the Consumers' Choice Award 2014

Over the past several months, Columbus consumers were asked to vote for their favorite businesses in 2014 based on customer satisfaction. More than 25,000 voted, and we are so proud to announce that The Basement Doctor has won in multiple categories.

Although we have earned this honor every year for the past 17 years, this is the first time we have swept all three categories in our industry: basement waterproofing, finishing and foundation repair.

We work hard everyday to earn the trust of the homeowners we work with, and we couldn't be more grateful to all of our satisfied customers who voted for us. The Consumers' Choice Award prides itself in identifying businesses who offer superior customer service, integrity, and professionalism. It has been known as the "Business Seal of Excellence" for more than 25 years.  Unlike some of the other business awards out there such as the Angie's List Super Service Award, there can only be one Consumer's Choice Award winner in each category. Most importantly, those winners are based solely on the votes and opinions of real customers.

The winning businesses are determined by customer service ratings through a three-part process:
1. Nominations: Consumers are invited to cast their ballot for their favorite businesses.
2. Voting Survey: The Consumers' Choice Award commissions an independent polling firm to conduct a yearly, open ended local survey. Respondents can choose a company from the ballot or select another business not on the ballot.
3. Ethics Review: A national business law firm reviews all top-voted companies to ensure they are in good standing with business regulatory agencies. Businesses with any unresolved issues are decided upon by an independent panel.

We encourage all of our customers and readers to navigate through the Consumer's Choice Award Columbus web site to view our business page as well as the award recipients in other categories. For anyone looking to find a business they can trust, this award truly signifies complete customer loyalty and satisfaction.

Frozen discharge lines causing some big flood problems for Central Ohio basements

Old man winter has dumped plenty of snow on Central Ohio over the past few weeks. Just today we have received calls from homeowners in Dublin, Westerville, Columbus, and Pickerington that their basements are flooding but they hear their sump pump running. 

During the inspection, our Project Managers are identifying two causes that have contributed to the flooded basement: 

1.  The snow plows have pushed snow against the curbs and blocked the discharge lines at the street. This causes the lines to back up and the water is forced back into the home.

2.   The sump pump discharge line is frozen and blocked by ice at the exit elbow of the home.

If your home is experiencing either of these issues, there are some actions you can take immediately that offer a temporary solution to prevent flooding in your basement.

1. If you see a freeze plug on the discharge line as it is exiting the home, remove it to allow the water to discharge.

2. If there is not a plug and the line is going directly into the ground, separate the sump pump line from the underground.

While both of these actions can help prevent water from entering the basement in the short term, they are not long term fixes. At this point, the water will be exiting toward your foundation, and it can eventually make its way into your basement, causing costly damage to your home and your belongings.

The Freeze Relief installed on the home.

Freeze Relief is an innovative product that offers a permanent solution once it is installed where the sump pump discharge line exits the home. This is a simple, maintenance free, unit that prevents freezing and clogging of lines, and gives homeowners some security from their basements flooding, even during the coldest of winter months.

But don't wait until there is a problem. Homes without the Freeze Relief are at a major risk of flooding during the winter. Get the peace of mind you deserve and schedule a consultation today.

Visit mybasementdoctor.com or call us to schedule at 1-(877) 264-9050.

Meyer Bowl: Bowling with the Buckeyes to support the Buckeye Cruise for Cancer

This past Sunday, AMF Sawmill Lanes in Dublin was a sea of Scarlet and Gray as supporters for the Buckeye Cruise for Cancer and former Buckeye players came out to participate in the third annual Meyer Bowl organized by Shelley and Urban Meyer.

Proceeds from this event and the Buckeye Cruise go directly to the Urban & Shelley Meyer Fund for Cancer Research. Participants who donated money to this important cause could form teams, sponsor lanes and bowl with the former players. The Basement Doctor was excited to lace up their bowling shoes and formed a strong team with Ron Greenbaum, The Basement Doctor; Ed Meyer, Senior Project Manager; Rob Giffin, Senior Foreman; and Mike Stiers, Brand Development Specialist.

Because we sponsored a lane, The Basement Doctor had the pleasure of bowling with a celebrity bowler, former Buckeye player Dimitrious Stanley. We had a great time talking football with Dimitrious, and we even chatted about his future with the Columbus City Council. 


Other former players in attendance included Jake Ballard, Bobby Carpenter, Craig Krenzel, Anthony Schlegel, John Simon, William White, and Justin Zwick. The bowling talent was impressive all around. Even Shelley Meyer hit the lanes. But it was Craig Krenzel who came out on top with the win over the other Buckeye celebrities.

This was not The Basement Doctor's first time to lend their support to the Buckeye Cruise for Cancer. Back in 2012, we donated a completely finished basement to the highest bidder at an auction raising funds for the cause. The winner was former Buckeye player Bobby Carpenter.

For more information about the Buckeye Cruise for Cancer, you can visit their web site http://buckeyecruise.com. To see more pictures from the event, be sure to visit our Facebook page.