When it comes to being a homeowner, one of the tasks you will
often face is choosing a contractor for your home repairs or remodeling
projects. Hiring the right contractor can mean the difference between quality
work done in a timely manner, and unwanted emotional and financial stress.
Over the years, I have encountered
many homeowners who hired the company or individual with the cheapest estimate,
only to pay more in the end because the work was not done properly the first
time. Often the cheapest estimate is that way for a reason. You may be dealing
with an individual that is unlicensed, not certified in the field, doesn’t have
insurance, or doesn’t offer a warranty for the work performed. These are all
huge red flags, but can go unnoticed if homeowners don't know what questions to
ask or what situations to be wary of. Below is a list of steps to follow to
ensure that your contractor will get the job done right.
1. Choose an
established contractor.
Choose a company that has built a
reputation for quality work and ethical business practices.
2. Ask for references.
A reputable company will be happy to provide references.
3. Find a company or individual who can provide
the specifics you’ll need.
A large project may benefit from a contractor who offers both
building and design services.
4. Ensure that a company is licensed and will get the proper permits needed to do the work.
A licensed contractor is very important. They should always get
the necessary permits needed in your city to perform work on your home.
5. Check industry memberships and certifications.
Such memberships show that the company adheres to prescribed
industry standards, practices, professionalism and skill levels.
6. Verify insurance coverage and a drug-free
workplace.
Ask to see the contractor’s insurance agent’s information in order
to confirm coverage. The company should be insured for property damage, and
provide a safe drug-free workplace.
7. Get everything in writing, including
warranties.
Details regarding materials, terms, and dates should all be
specified in the contract. Do not sign anything until you fully understand and
agree to the contract terms. Get written warranties for labor, materials and
coverage, as well as warranties from material manufacturers.
In the end, it is better to pay more for someone who
has the proper credentials, has proven experience in the field, and uses the
proper products and materials to resolve the problem permanently. The BetterBusiness Bureau, and other resources such as Angie’s List, are not bad places
to start when looking for a professional, but true peace of mind comes from
reviews and testimonials of happy, satisfied customers.